Terms and Conditions - Garden Clearance Shortlands

Welcome to Garden Clearance Shortlands. By engaging our services, you agree to adhere to the following terms and conditions. Please read them carefully to understand your rights and obligations.

Introduction

Garden Clearance Shortlands is committed to providing professional and efficient garden clearance services. These terms and conditions outline the rules and regulations for the use of our services.

Services Provided

We offer a comprehensive range of garden clearance services, including but not limited to:

Debris Removal: Removal of garden waste, including branches, leaves, and other organic materials.
Pruning and Trimming: Shaping and maintaining plants, shrubs, and trees.
Weed Control: Eliminating unwanted vegetation to maintain a healthy garden.
Disposal Services: Eco-friendly disposal of garden waste in compliance with local regulations.

Eligibility and Access

Our services are available to property owners in Shortlands and the surrounding areas. By requesting a garden clearance service, you confirm that you have the legal authority to authorize such work on the property.

Property Access

You agree to provide our team with reasonable access to your property during the scheduled service times. This includes access to all areas of the garden that require clearance.

Pricing and Payment Terms

Our pricing structure is based on the scope of work, the size of the garden, and the complexity of the clearance required. All quotes provided are estimates and may be subject to change based on the actual work performed.

Payment Terms:

Upfront Payment: A deposit may be required before commencing work.
Payment Methods: We accept various payment methods, including bank transfers and credit cards.
Invoicing: Invoices will be issued upon completion of the service and are payable within 14 days.

Scheduling and Cancellations

We strive to accommodate your preferred scheduling needs. However, appointments are subject to availability.

Cancellation Policy:

Notice Period: Cancellations must be made at least 48 hours in advance.
Fees: Late cancellations may incur a fee equivalent to 20% of the total service cost.

Liability and Insurance

Garden Clearance Shortlands holds liability insurance to cover any damages that may occur during the provision of our services. However, we are not liable for pre-existing damage or issues caused by third parties.

Insurance Coverage:

Public Liability: Covers accidental damage to your property.
Workers' Compensation: Ensures our employees are covered in case of injury during work.

Customer Responsibilities

You agree to:

Provide a Safe Working Environment: Ensure that the garden area is safe and free from hazards.
Secure Pets: Keep pets away from the work area to prevent accidents.
Remove Valuables: Safeguard personal belongings from potential damage.

Environmental Considerations

We are committed to environmentally responsible practices.

Recycling: We recycle garden waste where possible.
Waste Disposal: Comply with local regulations for the disposal of garden waste.

Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services.

Data Protection:

Information Collection: We collect necessary contact and payment information.
Usage: Personal data is used to schedule services and process payments.
Confidentiality: We do not share your information with third parties without your consent.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Shortlands.

Amendments

Garden Clearance Shortlands reserves the right to modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

Termination

We reserve the right to terminate services if these terms and conditions are violated. Termination may result in the forfeiture of any deposits or payments made.

Effective Date: These terms and conditions are effective as of April 27, 2024.